Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Elowy Boutique (MKW E-commerce), located at Westweg 25, 4494NC Geersdijk, The Netherlands, and reachable at info@elowyboutique.com.

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We make every effort to accurately describe and present our products. However, typing errors or inaccuracies may occur.

3. Orders and Payment

Orders will be processed once full payment has been received. Available payment methods may vary by country. Customers are responsible for verifying which payment options are available in their region.

4. Processing and Shipping

• Processing time: 1–3 business days

• Shipping time: 3–7 business days (depending on location)

• Orders are shipped directly from our supplier in China.

5. Returns and Cancellations

Please refer to our separate Return Policy for all terms and conditions.

6. Liability

We are not responsible for loss or damage during shipment if tracking shows that the package was delivered to the address provided by the customer. Always verify the accuracy of your shipping address.

7. Intellectual Property

All content on our website (including text, photos, and logos) is the property of Elowy Boutique (MKW E-commerce)and may not be used without prior permission.

8. Complaints Procedure

Complaints may be submitted in writing to info@elowyboutique.com. We aim to respond within 5 business days.

9. Governing Law

These terms and conditions are governed by the laws of the Netherlands.